HVAC Service Software for Cooling, Heating & Everything in Between

Seasonal demand is the defining challenge of an HVAC business. When the first heatwave or cold snap hits, call volume can jump 5x overnight. Fieseros handles the surge in three ways: first, an emergency triage queue that prioritizes calls by urgency (no AC in 100°F with elderly residents gets priority). Second, dynamic dispatch that shows every available technician, their certifications, and live location so you can route the right tech to the right job fast. Third, automated Email, SMS, and Push notifications that keep customers informed — ETA, technician name, status updates — so they stop calling you for updates. Most HVAC businesses using Fieseros report handling 40% more rush-period calls without adding staff.

Yes — preventive maintenance contracts are a core workflow in Fieseros. You define each contract once: customer, equipment, service frequency (spring tune-up, fall furnace check, bi-annual, quarterly), price, and renewal date. Fieseros then automatically schedules each visit, sends the customer an SMS reminder before the appointment, dispatches the technician, generates the invoice, and tracks the contract renewal date. When renewal time approaches, Fieseros alerts you to reach out and lock in another year. HVAC businesses that switch to Fieseros typically grow their maintenance contract revenue by 30–50% in the first year.

Every piece of HVAC equipment — central AC unit, furnace, heat pump, mini-split, commercial rooftop unit — gets an asset record in Fieseros. That record stores the model number, serial number, install date, refrigerant type, filter size, warranty info, and complete service history: every repair, every tune-up, every part replaced, every photo taken. When a customer calls about "the AC in the upstairs bedroom," you can pull up that exact unit and see what was repaired last summer, what the tech noted, and whether it's still under warranty — before you even dispatch.

Each technician in Fieseros has a profile listing their certifications — EPA 608 Universal, NATE-certified, manufacturer-specific training (Carrier, Trane, Daikin), gas furnace certification, refrigerant handling credentials, and more. Each job type is tagged with the certifications required to perform it legally and safely. When you dispatch, Fieseros only shows you technicians whose certifications match the job requirements. This protects your business from compliance violations, your customers from unsafe work, and your technicians from being asked to do work they're not certified for.

Yes. HVAC pricing legitimately varies by season — emergency AC repair in July is priced differently than a routine tune-up in March. Fieseros lets you set up seasonal pricing rules: higher rates during peak cooling season (June–August) and heating season (December–February), standard rates in shoulder months, and discounted pricing for maintenance contract customers. When a technician completes a job, the correct price is automatically applied based on the date, service type, and customer's contract status. No manual price lookups, no undercharging during peak season.

Absolutely. Filter changes are the highest-leverage reminder an HVAC business can send — they keep equipment running efficiently, prevent expensive breakdowns, and generate goodwill (and often a tune-up visit). Fieseros sends automated SMS reminders at the interval you define for each piece of equipment — monthly for 1-inch filters, quarterly for 4-inch, annually for media filters. Customers tap to confirm they changed it themselves, or tap to schedule a service visit. This simple automation typically drives a 20–30% increase in tune-up visits and a meaningful drop in emergency breakdown calls.